At Tauranga, Katikati, Te Puna, Papamoa Village Vets we care about all of our animals, clients and staff and take health and safety seriously. In light of COVID-19 (Coronavirus) we want to assure you that we are taking all steps to make sure everyone stays healthy.

In guidance from the World Health Organisation for keeping the veterinary workplaces safe, we continue to adhere to the below:

  • Clinics are cleaned and sanitised daily as part of our normal business operations and we will continue to do so in order to keep our workplaces clean and hygienic.
  • Promoting regular and thorough hand-washing and sanitising.
  • Promoting good respiratory hygiene.
  • Staying home if unwell.
  • Wiping down surfaces regularly with disinfectant.

We will supply hand sanitiser at our front desks for clients to use where we can.

We’d like to assure you that if any of our staff are unwell, they will not be coming into work and we kindly ask that if you are unwell, you consider having someone else bring your pet into the clinic for their appointment.

COVID-19 and animals

We understand that the outbreak of COVID-19 can cause some worry and uncertainty for animal owners.

The current understanding is that COVID-19 is a human-specific disease and is not expected to result in transmission from humans to pets as a result of exposure to their infected owners. It is not believed that pets play a role in the transmission of the COVID-19 virus to humans or other animals.

The New Zealand Veterinary Association is being guided by regular updates from the World Small Animal Veterinary Association (WSAVA) regarding the role of companion animals in the current COVID-19 outbreak and we will continue to monitor their communication.

The NZVA do recommend precautionary measures for interacting with animals. For animal owners with COVID-19, it is recommended they avoid contact with animals in their household. If they do need to provide care for their animals, good hygiene practices should be observed (washing hands before and after interacting with animals and wearing a face mask).

It is also recommended that for people in areas where COVID-19 exists, they avoid contact with unfamiliar animals and practice good hygiene before and after you interact with animals.

General advice

If you are concerned, we encourage you to monitor the situation using credible sources such as the New Zealand Ministry of Health and plan accordingly.

COVID-19 is an evolving situation. The advice provided today is only likely to change if COVID-19 is confirmed as affecting veterinary species (particularly companion animals) or there are many more cases confirmed in New Zealand people.