Here at Tauranga, Te Puna, Katikati and Papamoa Village Vets we want to make it easy and convenient for you to get our help or advice, should you need it, during the time we remain in Alert Level 4.
Our phone and video consults are up and running at all four of our clinics.
How do I book?
Book as you normally would. Please inform the team member on the phone that you would like a phone or video consult with your Vet.
How does it work?
Phone or video consults can be made over the phone, Zoom, or FaceTime.
Please be prepared to talk to your vet about your concerns for your pet, their symptoms or problems they may be suffering from. If you are a new client, please inform us of their health history.
A video / phone consult works best for non urgent / minor matters. We will assess if your pet needs to be looked at in clinic or if we can further provide continuation of care over phone / video consult.
If the Vet deems it necessary to see your pet or feels the need to admit them, you will need to bring them in. We are practicing contactless consults at all four clinics and have new protocols in place while we are in Alert Level 4 – please read information about this here.
Video/phone consults are priced less than a regular face-to-face consult.
To book, call 0800 838 7267